Why is the supporter experience more important than ever during the coronavirus crisis?
I attended this webinar, arranged by the Institute of Fundraising Supporter Experience Group, this morning. Ahead of turning it into a blog, I have included my Twitter thread below. Click through to get the notes I took on each of the excellent speakers:
“If we can make the supporter experience our north star, it might just be a game changer for fundraising.”— Richard Sved (@richardsved) March 30, 2020
Wow, over 1000 people watching the #IOFSupporterExperience webinar from @IoFtweets introduced by @angelacluffmc. pic.twitter.com/pOkkbxSGB2
And here are Dana Kohava Segal’s comprehensive Twitter notes:
It’s Monday morning and I’m getting ready for @angelacluffmc @gilespegram @meenamtj & some other fundraising heroes to tell us about “why supporter experience matters more than ever” – twitter thread coming @SupporterExpSIG #SupporterExperience #Fundraising pic.twitter.com/80RgTTcJSg— Dana Kohava Segal (@danaksegal) March 30, 2020