Busy day yesterday. Straight after attending #bbcon, I headed to a webinar presented by Mark Salway of Moore Kingston Smith on how charities should use KPIs. My notes are on the Twitter thread below. So, I've left the brilliant #bbcon, crossed town, jumped on a thameslink & arrived just in time for #MKSFMLetsTalk @MKSFMConsulting session on "Key Performance Indicators – How to measure what matters". Well actually I had enough time to pop the kettle on, & put the washing out. pic.twitter.com/3bRb00CJJt— Richard Sved (@richardsved) October 8, 2020 Lots of useful stuff here. And I do like the quote below, often attributed to Einstein, but in fact written by William Bruce Cameron: Not everything that can be counted counts.Not everything that counts can be counted.